What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. This information is needed to verify your identity, process your transactions and deliver account support. When you make a
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deposit or withdrawal, we log the transaction reference number and the wallet type used; we do not store your full mobile wallet PIN or password at any point. We also collect device and browser data automatically — things like your IP address, operating system and session
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timestamps. This helps us detect unusual login activity and keep your account secure. Cookies and similar tracking tools record your browsing behaviour within our platform so we can show you relevant content and remember your session preferences. We do not sell your personal data to third
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parties. We may share data with payment processors and fraud-prevention services strictly to complete your transactions and protect your account. Any third party we work with is contractually required to handle your data in line with this policy. Where your use of the platform is subject
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to local law, the terms of that jurisdiction apply alongside this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.